NBCC Approved Continuing Education Provider (ACEP)

The Counseling Brothers of Atlanta, Inc. is committed to providing professionals with high-quality continuing education (CE) programs. We understand that sometimes circumstances arise that may require participants to cancel their registration or request a refund. This policy outlines the terms and conditions for processing refunds and cancellations.

Cancellation by Participant

a. More than 14 days before the event: Participants who cancel their registration more than 14 days before the event date will receive a full refund minus a $25 administrative fee.

b. 7-14 days before the event: Participants who cancel their registration between 7 to 14 days before the event date will receive a 50% refund.

c. Less than 7 days before the event: No refunds will be issued for cancellations made less than 7 days before the event. However, participants may transfer their registration to another individual or choose to receive credit for a future event.

Cancellation by The Counseling Brothers of Atlanta, Inc.

In the rare event that The Counseling Brothers of Atlanta, Inc. needs to cancel a CE event, participants will be notified as soon as possible and will receive a full refund. Alternatively, they can choose to transfer their registration to another event or receive credit for a future event.

No-Show Policy

Participants who do not attend the event and do not provide prior notice of cancellation will not be eligible for a refund.

Special Considerations

In cases of extreme circumstances, such as severe illness or family emergencies, participants may contact The Counseling Brothers of Atlanta, Inc. to discuss potential exceptions to this policy. Decisions will be made on a case-by-case basis.

Refund Processing

Refunds will be processed using the same payment method used for registration. Please allow up to 14 business days for the refund to be processed.

Contact Information

For any questions or concerns regarding this policy or to initiate a refund or cancellation request, please contact: atlantacounselingbrothers@gmail.com

ADA Accommodations

The Counseling Brothers of Atlanta, Inc. is dedicated to ensuring accessibility and inclusivity in all our CE programs. In accordance with the Americans with Disabilities Act (ADA), we provide reasonable accommodations to participants with disabilities to ensure they can fully participate in our events.

a. Requesting Accommodations: Participants who require special accommodations should contact The Counseling Brothers of Atlanta, Inc. at least two weeks prior to the event. This will allow us sufficient time to make the necessary arrangements.

b. Cancellation due to Lack of Accommodation: If a participant finds that we are unable to provide the necessary accommodations after a request has been made, they will be entitled to a full refund, regardless of the cancellation timeframe outlined in section 2.

c. Feedback and Concerns: We welcome feedback on our accommodation efforts. If you have suggestions or concerns about accessibility at our events, please reach out to our designated ADA coordinator at [atlantacounselingbrothers@gmail.com].

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